When does a window need servicing?

Signs such as difficulty in closing, the sash touching the frame, more noise during movement, a tilt function that no longer works properly, or wear in the gaskets are worth having checked early.

Servicing can involve cleaning, adjustment, appropriate lubrication, replacement of consumable components or a check of the sealing.

The interval is set by the environment, not by the calendar — and the signs are specific. The sash drags or will not close without pressure: usually a hinge adjustment or settlement. A draught with the window shut: a worn or deformed gasket. Haze between the panes: the seal of the glazing unit has failed, and that is cleared only by replacement. Water on the sill after rain: often blocked drainage holes rather than a faulty window. Modern hardware adjusts on three axes — height, width and closing pressure — which solves most of it; gaskets and hardware are consumables and are replaced, not repaired.

The signs that should not wait

  • the sash drags or will not close without force — usually hinge adjustment or settlement,
  • a draught with the window closed — a worn or deformed gasket,
  • misting between the panes — failure of the sealed unit; it can only be cured by replacement,
  • water on the sill after rain — often blocked drainage holes rather than a faulty window.

What is adjusted and what is replaced

Modern hardware adjusts on three axes: height, width and closing pressure. That solves most “it does not close properly” complaints. Gaskets and mechanisms are consumables with a finite life — they are replaced, not repaired.

Near the sea, or on a dusty road, checks are needed more often than in a quiet spot. The interval is set by the environment, not by the calendar.

Frequently asked questions

What does haze between the panes mean?

That the seal of the insulating glass unit has failed and moisture is entering the cavity. It cannot be cleaned — the unit is replaced.

Water stays on the sill after rain. Is the window faulty?

Usually not. There are drainage holes at the bottom of the frame which clog with dust and leaves. Cleaning them puts them back to work.

How often does a window need checking?

The interval is set by the environment, not by the calendar. Near the sea, or on a dusty road, checks are needed more often than in a quiet area.

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